About 2Steps: Innovating User Journey Monitoring

We built 2Steps to solve a problem most monitoring tools ignore.

Most monitoring tools stop working the moment a login screen appears. 2Steps was built to go further – testing multi-step workflows, MFA, and cross-application processes, without a single line of code.

2h:52m

Average hours lost per staff member during an outage

$88,153

Median cost of a critical IT outage for a large company

30 secs

Time it takes for 2Steps to auto run start-of-day checks.

2h:59m

The average time for end users waiting for resolution

92%

Cost saving over coding tests manually

$9,000

Average cost per min for an organisation due to downtime

“Our purpose is to provide the easiest monitoring software for organisations to keep their systems running 24/7. “

Andrew Newlands
Founder

Trusted by government agencies, hospitals and financial services companies across 6 countries.

Our Leadership

Our team has deep backgrounds in IT operations, application performance monitoring and enterprise software.

Ashley Farrugia

Chief Executive Officer

Shane Greenan

Chief Operating Officer

Andrew Newlands

Founder

David Dick

Head of Customer Success

Andreas Livadaras

Senior Account Executive

Ashley Farrugia

Chief Executive Officer

Shane Greenan

Chief Operating Officer

Andrew Newlands

Founder

David Dick

Head of Customer Success

Andreas Livadaras

Senior Account Executive

A team prepared to do things differently

We’ve built a team that combines technical depth with hands-on experience deploying monitoring across government, healthcare and enterprise environments.

What our clients say

2Steps is the choice of organisations managing the most complex technical challenges

“We were amazed at getting value from 2Steps so rapidly. The implementation was fast and it was easy to use without any previous expertise in building user transactions.”

Edenor,

“The 2Steps team are world class professionals. I’m very happy to have them as partners for years to come”

Anh Nyugen,
Service Delivery Manager, Allianz North America

“Three letters – OMG! 2Steps is something Splunk absolutely should have as part of our portfolio. I’d LOVE to incorporate this into every one of my client presentations.”

Wiley Vasquez,
Leadership Advisor – IT Markets, Splunk

“2Steps are not only offering an exceptional product, their expertise in Splunk, professional services and attention to detail are the best as well”

Anh Nyugen,
Service Delivery Manager, Allianz North America

“We chose to work with 2Steps due to its tight integration with Splunk and flexibility to work with a variety of platforms.”

Ravi Teja J,
Splunk Consultant Transport NSW

“We need visibility of application performance across every hospital location and the performance data to be presented in Splunk.”

Govt of QLD

“2Steps is a Citrix Ready Partner providing valuable synthetic monitoring capabilities for applications being accessed via Citrix.”

John Panagulias,
Director, Citrix Ready

Talk to our
team today

We’re here to help, so if you have any questions or want to learn more about 2Steps technology, reach out.

2h:52m

Average hours lost per staff member during an outage

$88,153

Median cost of a critical IT outage for a large company

30 secs

Time it takes for 2Steps to auto run start-of-day checks.

2h:59m

The average time for end users waiting for resolution

92%

Cost saving over coding tests manually

$9,000

Average cost per min for an organisation due to downtime

We built 2Steps to solve a problem most monitoring tools ignore.

2h:52m

$88,153

30 secs

2h:59m

92%

$9,000

Trusted by government agencies, hospitals and financial services companies across 6 countries.

Our Leadership

Ashley Farrugia

Shane Greenan

Andrew Newlands

David Dick

Andreas Livadaras

Ashley Farrugia

Shane Greenan

Andrew Newlands

David Dick

Andreas Livadaras

A team prepared to do things differently

What our clients say

Talk to our team today

2h:52m

$88,153

30 secs

2h:59m

92%

$9,000

Talk to our
team today